Sunday, 4 December 2011

Anatomy of Crisis Management: A Case Focusing on a Major Crosscultural Clash within DaimlerChrysler


Effective crisis management in business is not unlike the metaphor noted above – with one caveat. When a crisis is approaching, it is much easier to seize and act upon, but of course it must  be realistically recognized. Once a crisis has passed through the threshold of prodromal (preliminary) recognition and action it is much more difficult to seize and effectively act upon, and  thus the opportunity to more easily deal with it will have passed. Business firms are affected by  many difficult issues including corporate mergers and acquisitions – particularly those that bridge  various types of cultural boundaries, sudden or significant changes in competitors and in new  market products, changes in the availability of resources, government regulations, and a variety  of other crisis and possibly crisis-like events that are not generally associated with the normal  on-going operations of a firm.

Read more for crisis management

Source: OHN DARLING,  HANNU SERISTÖ,  MIKA GABRIELSSON,

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